FAQs How long does delivery take?
FAQs — Frequently Asked Questions
Orders & Shipping
How long does delivery take? All orders are delivered within 7–20 business days. Every product is personally inspected before dispatch to ensure it arrives in perfect condition.
Do you ship worldwide? Yes! We ship to 68 countries worldwide.
How do I track my order? Once your order ships, you'll receive a confirmation email with a tracking number. You can also visit our Track Order page for more details.
Can I change or cancel my order? Please contact us as soon as possible at mahdibaiz@outlook.com if you need to make changes. We'll do our best to accommodate your request before the order ships.
Returns & Refunds
What is your return policy? We offer free 30-day returns on all products, including damaged or defective items. See our full Return Policy for details.
My item arrived damaged. What do I do? We're sorry to hear that! Please contact us at mahdibaiz@outlook.com with your order number and a photo of the damage, and we'll make it right immediately.
Products
Are your products safe for continuous use? Yes! All EverEase products are designed with safety in mind. Where applicable, automatic shut-off features ensure safe, worry-free use.
Do your products come with a warranty? All products are covered by our 30-day return policy. If you experience any issues, please reach out and we'll resolve it quickly.
What materials are used in your products? We carefully select materials that are safe, durable, and built to last. Product-specific details are listed on each product page.
Payments
What payment methods do you accept? We accept all major credit cards and other payment methods available at checkout, including Shop Pay for a faster checkout experience.
Is my payment information secure? Absolutely. All transactions are processed securely through Shopify's encrypted payment system.
Still have a question? We're happy to help! Reach out to us through our Contact page and we'll get back to you within 24-48 hours.